Mutua Complementare

terms of sale

  • Object
  • Acceptance of general sales conditions
  • Customer's obligations
  • How to purchase
  • Payments
  • Delivery of products
  • Foreign shipments
  • Guarantees and defective products
  • Right of return
  • Cancellation of orders by Nyl Laboratories Ltd
  • Jurisdiction and competent Court
  • Privacy
  • Information and complaints.
  • Object: These Terms have for object the purchase of products made remotely via computer network on the website based in Rome (RM), Via Due Ponti No 196 / E, fiscal code 07679620588 and VAT number 01838921003 These purchases are reserved for customers end-users ( a person who buys goods for purposes not related to his profession), thus excluding subjects such as retailers, wholesalers, professionals, etc.. who intend to resell its products to third parties. Every purchase transaction will be governed by the provisions of Decree No. 185/99 and, as regards the protection of confidentiality, will be submitted to the rules laid down in Legislative Decree 196/2003 and subsequent amendments

    Acceptance of general sales conditions: The Customer, by sending electronic confirmation of its purchase order, unconditionally accepts and agrees to observe in its dealings with Nyl Laboratories Ltd general conditions of sale and payment transcribed below, claiming to have read and accepted all the information provided to him under the rules mentioned above, also note that Nyl Laboratories Ltd itself does not feel bound to different conditions unless previously agreed in writing

    Customers obligations: These Conditions of online Sale must be examined by the Customers of visitors before they confirm their purchases. The submission of the confirmation order implies the full knowledge of General Conditions of Sale and their full acceptance. The Customer undertakes and agrees to provide accurate and truthful and, on completion of the purchase process online, print and keep these general sales conditions, already examined and accepted during the process of purchase in order to fully satisfy the conditions laid down in Articles. 3 and 4 of Decree No. 185/1999

    How to purchase: is a sale website of cosmetics and food supplements. Purchases of products, available as illustrated in their respective data sheets , are made by the Customer to the prices indicated therein to confirm at the time of the confirmation order, in addition to transport costs shown on purchase and automatically calculated based on actual weight and volumetric footprint of the packaging used. Before confirming the purchase, the customer will be shown the unit cost of each product chosen, the total cost when buying more products and their transport costs. Confirming the acquisition, completing the transaction the customer will receive an e-mail message containing the date and the total amount of its order and detail of the same. For orders over 20 kg is not possible directly complete the purchase and the customer will be contacted by Nyl Laboratories Ltd, setting out how to escape it.

    Payments: The payment for goods purchased and the shipping costs will be paid by the customer at the time of the confirmation of order through the use of Visa or Cartasì or by bank transfer in favor of: Banca Nazionale del Lavoro Dipendenza 6340 RM Centro Corso - payable to Nyl Laboratories Srl, IBAN: IT87 W010 0503 2400 0000 0002 015. The on-line transaction will be through Banca Popolare di Sondrio. For payments made by credit card, the user data are transmitted encrypted according to SSL (Secure Socket Layer) server of Banca Popolare di Sondrio, which guarantees the security of data transmission according to bank procedures. Orders placed by bank transfer will be processed only after the payment notification by the bank . Orders from abroad can only be paid by credit card

    Delivery of products: The order fulfillment will be complete only when the goods are available. If there is no full availability of the goods ordered, on request of the customer, we can proceed sending partial order, in such cases the Customer shall bear the charge of shipping costs required for each consignment of goods. Products purchased will be delivered by Nyl Laboratories Ltd at the address indicated by the customer by courier. The carriers used will not carry out preventive calls and will not handle requests in particular times. They make the first delivery without notice. In the absence of the customer will be left a notification and will make a new delivery in 24 hours. In case of further absence will leave a new notice and the customer must contact the carrier to define the details of delivery. If this attempt should fail, the goods will surrender to Nyl Laboratories Ltd and void order and nothing will be refunded to the customer. In this case Nyl Laboratories reserves the right to charge on your credit card of the Customer the additional shipping costs for return of the goods. Every shipment will contain a detail of the products sent. Under current regulations, Nyl Laboratories Ltd has no obligation to issue any official receipt for the online sale of its products. However, will still issue the fiscal receipt and, on the requested by the interested party, to be carried out with order and accompanied by any data requirements, will issue the invoice and send it together with the goods. Deliveries for payments made by credit card, and barring unforeseen circumstances beyond us will have approximately the following timeline: within 72 hours from order to Italy, within 10 days. for Europe and the rest of the world. Deliveries for payments made by bank transfer, and barring unforeseen circumstances beyond us. will have approximately the following schedule: within 72 hours after the receipt from the bank in Italy, within 10 days for Europe and the rest of the world. During the holidays Nyl Laboratories Ltd can not accept any responsibility for any delays in delivery of orders, which are attributable solely to conditions of service of carriers used Orders received on Friday, Saturday and Sunday will be processed on next Tuesday Upon delivery of the goods by the courier, the customer is required to verify: that the number of boxes is the same as written in the transport document, the packages are intact, not damaged or wet, however, altered or also the sealing materials (paper, tape, twine). Any damage or the mismatch in the number of packages shall be immediately reported to the carrier making the delivery, adding the word "withdrawal conditional " on the appropriate transport document and confirmed within 3 days via e-mail to: Only after this check, the customer must accept delivery, after which it will not oppose any dispute about the amount of packages and the appearance of what he delivered In the case the goods received do not match what I ordered within two days of receipt, should be reported the anomalies detected by e-mail:

    Foreign shipments: For orders from outside Italy any customs fees will be charged to the recipient

    Guarantees and defective products: In the event that the customers report deterioration or defects in the material received, must give notice within two days after the receipt by e-mail to: Every alert over these terms cannot be taken in consideration

    Right of return: The customer has the right to cancel the contract without penalty and without stating a reason within 10 days from receipt of products The withdrawal must be made by sending a registered letter with return receipt to Nyl Laboratories Srl, Via Due Ponti 196/E 00189 ROMA which will be explained the intention to withdraw from the contract putting together (to the same address), with a sealed package and in its original packaging, the goods purchased Not be withdrawn under any circumstances parcels cash and COD. The costs of returning products will be fully borne by the customer NYL Laboratories Srl will return within 30 days from the date in which it becomes aware of the right of cancellation by the Customer, the full price paid, excluding shipping costs The withdrawal right is reserved only for individuals, that is to householders who act for purposes unrelated to his profession The right of withdrawal applies only to goods at the time of the refund and can not be extended to products which by their nature can not be returned or are liable to deteriorate or expire rapidly

    Cancellation of orders by Nyl Laboratories Ltd: Nyl Laboratories Srl the company reserves the possibility of not accept or cancel an order received or an article included in the order, if either of the following circumstances: - they are marked out of stock items ordered, - items are sorted out of production or distribution, - fraud credit card.

    Jurisdiction and competent Court: Any dispute regarding the application, execution, and breach of contract of sale is subject to Italian jurisdiction and will be settled exclusively by the Roman Court, subject to the overriding jurisdiction of holes required by law.

    Right of access to personal data and other rights: With reference to the arrangements in D. Decree Law 196/2003 (so-called "Privacy Code"), it states the following: 1. You have the right to obtain confirmation of whether or not personal data concerning him, even if not yet recorded, and their communication in intelligible form. 2. You have the right to obtain indication: a) the origin of personal data b) the purpose of treatment c) the logic applied in case of treatment with the aid of electronic instruments d) the details of identification of the owner, and the representative appointed under article 5, paragraph 2 e) subjects or categories of persons to whom the data may be communicated or who may come to know them as appointed representative in territory of the State, managers or agents. 3. The individual right to obtain a) updating, rectification or, when interested, integration of data, b) the cancellation, transformation into anonymous form or block of data in violation of the law, including those which need to be kept for the purposes for which the data were collected or subsequently processed; c) certification that the operations in letters a) and b) have been notified, also as regards their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate to the protected right. 4. You have the right to object, in whole or in part, a) for legitimate reasons the processing of personal data, pertinent to the purpose of collection b) the processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market surveys or commercial communication.

    Information and complaints: For any information please contact: Nyl Laboratories Srl, Via Due Ponti 196/E 00189 ROMA - tel 06 33251983 - fax 06 33252811.

    NYL Laboratories Srl - Partita Iva 01838921003 Codice Fiscale 07679620588 - Capitale sociale € 13.000,00 int. vers.
    Numero R.E.A: RM - 624178

    Sede legale e ufficio commerciale:
    Via Due Ponti 196/E - 00189 ROMA - tel. 06 33251983 . fax 06 33252811

    Stabilimento di produzione ed amministrazione:
    via E. Torricelli n. 14/16 - 00015 Monterotondo Scalo (ROMA) - tel. e fax 06 9069521 . cell. 389 1819915 - e-mail - privacy policy